Privacy Policy

Last Updated: May 28, 2025

Introduction

D&D Map Explorer (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dnd-map-explorer.com, use our application at app.dnd-map-explorer.com, or purchase our subscription services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Create an account or subscribe to our service
  • Make a purchase through our WooCommerce platform
  • Contact us for customer support
  • Sign up for our newsletter or marketing communications

This information may include:

  • Name
  • Email address
  • Billing information (processed securely through our payment processors)
  • Account credentials
  • Communication preferences

Usage Information

We automatically collect certain information when you use our service:

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, access times, pages viewed)
  • App usage statistics and feature interactions
  • Session data and user preferences within the D&D Map Explorer app

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance
  • Provide personalized content and advertisements

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • Create and manage your account
  • Process subscription payments
  • Deliver login credentials and account access
  • Provide customer support
  • Maintain and improve our D&D Map Explorer application

Communication

  • Send transactional emails (account confirmations, billing notifications)
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)
  • Notify you of service updates or policy changes

Business Operations

  • Analyze usage patterns to improve our service
  • Detect and prevent fraud or security issues
  • Comply with legal obligations
  • Conduct internal research and development

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing (WooCommerce, payment gateways)
  • Email delivery services
  • Web hosting and cloud storage
  • Analytics and performance monitoring

These providers are contractually bound to protect your information and use it only for the specified services.

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Government requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access or disclosure
  • Accidental loss or destruction
  • Malicious attacks or data breaches

Security measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication protocols

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When you cancel your subscription, we may retain certain information for legitimate business purposes or legal requirements. You may request deletion of your account and associated data by contacting us.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

Correction and Updates

  • Correct inaccurate or outdated information
  • Update your account details and preferences

Deletion

  • Request deletion of your personal information (subject to legal requirements)
  • Close your account and associated data

Marketing Communications

  • Opt-out of marketing emails at any time
  • Manage your communication preferences

To exercise these rights, contact us at [email protected].

International Data Transfers

Our service may involve transferring your information to servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.

Children’s Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Third-Party Links

Our website and application may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the “Last Updated” date
  • Notify you of significant changes via email or app notification

Your continued use of our service after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: dnd-map-explorer.com

Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable regional privacy regulations

By using D&D Map Explorer, you acknowledge that you have read, understood, and agree to this Privacy Policy.