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Terms and Conditions
Last Updated: May 28, 2025
1. Agreement to Terms
By accessing our website at dnd-map-explorer.com, using our application at app.dnd-map-explorer.com, or purchasing our subscription services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our service.
2. Description of Service
D&D Map Explorer provides a digital subscription-based application for exploring Dungeons & Dragons maps and related content. Our service includes:
- Access to the D&D Map Explorer web application
- Monthly subscription-based access
- Digital content and mapping tools
- User account management
3. Subscription Terms
3.1 Subscription Fee
- Monthly subscription fee: $1.00 USD
- Billing occurs monthly on a recurring basis
- Payment is processed through our WooCommerce platform
- All fees are non-refundable as outlined in Section 6
3.2 Account Access
- Upon successful payment, login credentials are sent to your registered email address
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
3.3 Automatic Renewal
- Your subscription automatically renews each month unless cancelled
- You will be charged the monthly fee at the beginning of each billing cycle
- We will attempt to charge your payment method on file
4. Cancellation Policy
4.1 How to Cancel
- You may cancel your subscription at any time through your account settings
- You may also cancel by contacting us at [email protected]
- Cancellation requests are processed within 24 hours
4.2 Effect of Cancellation
- Cancellation takes effect at the end of your current billing period
- You retain access to the service until the end of your paid period
- No future charges will occur after cancellation
- Cancelled subscriptions cannot be paused or put on hold
5. Payment Terms
5.1 Payment Methods
- We accept major credit cards and other payment methods available through our payment processor
- You authorize us to charge your chosen payment method for the monthly subscription fee
5.2 Failed Payments
- If payment fails, we will attempt to process payment again
- Your account may be suspended if payment cannot be processed
- You are responsible for updating payment information to maintain service
6. Refund Policy
6.1 No Refunds
Important: Due to the digital nature of our service and immediate access provided upon payment, we do not offer refunds for any subscription payments. This includes:
- Monthly subscription fees already charged
- Partial month refunds (even if you cancel mid-month)
- First-time subscription payments
- Renewal payments
6.2 Exceptions
- Technical issues preventing service access may result in service credits at our discretion
- Unauthorized charges will be investigated and resolved appropriately
- Credits are not equivalent to cash refunds and cannot be transferred
7. User Responsibilities
7.1 Account Security
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access
- You are liable for all activities under your account
7.2 Acceptable Use
- Use the service only for lawful purposes
- Do not share, distribute, or resell access to our service
- Do not attempt to reverse engineer, modify, or hack our application
- Do not use automated tools to access our service
7.3 Content Usage
- Our content is for personal, non-commercial use only
- You may not redistribute, publish, or create derivative works from our content
- Respect intellectual property rights of all content
8. Intellectual Property
8.1 Our Rights
- We retain all rights to our application, content, and intellectual property
- Our service name, logo, and branding are our trademarks
- You may not use our intellectual property without written permission
8.2 User Content
- You retain rights to any content you create using our service
- You grant us a license to store and display your content as necessary to provide our service
9. Service Availability
9.1 Uptime
- We strive to maintain service availability but do not guarantee 100% uptime
- Scheduled maintenance will be announced when possible
- We are not liable for service interruptions beyond our control
9.2 Updates and Changes
- We may update, modify, or discontinue features at any time
- We will provide reasonable notice of significant changes when possible
10. Account Termination
10.1 Termination by You
- You may terminate your account at any time by cancelling your subscription
- Account data may be retained according to our Privacy Policy
10.2 Termination by Us
We reserve the right to terminate accounts that:
- Violate these Terms and Conditions
- Engage in fraudulent or harmful activities
- Fail to pay subscription fees
- Violate applicable laws or regulations
No refunds will be provided for terminated accounts.
11. Limitation of Liability
11.1 Service Limitations
- Our service is provided “as is” without warranties of any kind
- We do not guarantee that our service will meet your specific requirements
- We are not liable for any indirect, incidental, or consequential damages
11.2 Maximum Liability
- Our total liability to you shall not exceed the amount you paid for our service in the 12 months preceding the claim
12. Dispute Resolution
12.1 Governing Law
- These Terms are governed by the laws of [Your Jurisdiction]
- Any disputes will be resolved in the courts of [Your Jurisdiction]
12.2 Contact First
- Before pursuing legal action, please contact us to resolve any issues
- Many disputes can be resolved through direct communication
13. Changes to Terms
13.1 Updates
- We may update these Terms at any time
- Updated Terms will be posted on our website with a new “Last Updated” date
- Continued use of our service constitutes acceptance of updated Terms
13.2 Notification
- We will notify users of significant changes via email or app notification
- You have 30 days to cancel your subscription if you disagree with updated Terms
14. Contact Information
For questions about these Terms and Conditions:
Email: [email protected]
Website: dnd-map-explorer.com
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
By using D&D Map Explorer, you acknowledge that you have read, understood, and agree to these Terms and Conditions.